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Privacy Policy

Last updated: January 10, 2025

1. Introduction

Profectra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us:

  • Name and contact information (email address, phone number)
  • Business information (company name, job title)
  • Communication preferences
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and provide customer support
  • Send you updates, marketing communications, and other information
  • Analyze usage patterns and improve our website and services
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. We use:

  • Google Analytics: To analyze website traffic and user behavior
  • Microsoft Clarity: To understand how users interact with our website through session recordings and heatmaps

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us explicit permission

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Objection to processing of your data
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at info@profectra.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@profectra.com
  • Phone: +1 (973) 974-9754
  • Address: Five Greentree Centre, 525 NJ-73 Suite 104, Marlton, NJ 08053